On a busy day in a Wegmans’ grocery store, customers may experience congestion and long lines around the deli area. In addition to causing difficulty ordering from the deli, high-traffic areas around the deli are also affected. The goal of the Wegmans’ Deli Kiosk Project is to address these issues and increase efficiency in Wegmans’ delis. This will be achieved by allowing customers to order deli products using kiosks placed in strategic locations around the store. A mobile solution is also a future goal. Not only will this reduce congestion, but customers will also be able to order what they want quicker and more easily.
The project can also potentially be applied to other Wegmans’ departments, changing the way that customers shop and how products are delivered to them.
The team will need to understand the ramifications of both kiosk and mobile solutions, while also understanding the long-term goals of the project. Specific initial deliverables from the Deli-cious Developers, will be proposed solutions for both kiosk and mobile platforms. After customer input and further planning, a direction will be decided for the project and development will commence.
The team will utilize software engineering practices such as requirements elicitation, re-usable system design, continuous sponsor communication, and the use of a carefully chosen process methodology. This will produce high quality software that is on time and meets customer needs.