The following broad topic areas will be covered by Exam 1 which will be 50 minutes long. Refer to the course slides and textbook for more details about what you should know in a topic area.
The exam will have short answer style questions, and longer questions where you will carry out a process or design activity similar to ones that you did as exercises or term project activities. There will not necessarily be questions on every topic described below on your exam.
UX: why is it important, what does it provide for you, components of UX.
Usability: how is it related to UX; quality components of usability, learnability, memorability, efficiency, understandability, and satisfaction.
UX life cycle: explain the process framework; identify process activities; decide on process choice based on system complexity.
UX team: the roles and responsibilities of each role.
Contextual inquiry: its purpose; system concept statement, interviews, and observations; how to prepare for contextual inquiry.
Contextual analysis: its purpose; how to do contextual analysis; identify work roles; synthesize work activity notes; construct work activity affinity diagram.
Requirements: what are interaction design requirements; how to extract interaction design requirements; format of interaction design requirements; quantify usability requirements.
Design informing models: what are they useful for; user models, how to profile user classes; flow model, elements of the flow model; social model, what does it show, steps of creating social model; task model, description and graphical forms of HTA; usage scenario, points to cover in usage scenario.