The student advisors at RIT ask you to help them in designing a quality and metrics program for measuring and improving the effectiveness of students choosing courses for each semester (course selection and course load decisions) i.e. help student advisors to measure whether they are advising students effectively.

Use the GQM (goal-question-metric) approach to arrive at a set of metrics on effectiveness of course choices made by students. Identify the goal, 3 questions, and 3 metrics.

Goal:

Questions:

Metrics: