Project Team Leadership and Communication by Samuel Malachowsky

• Chapter 1: Understanding Leadership
  • 1.1 The Leader’s Title
    • Understand that title isn’t synonymous with the need or authority to engage in leadership
  • 1.2 Leadership Styles
    • Describe 7 basic leadership styles
    • Recognize the importance of choosing an appropriate style
    • Identify common pitfalls related to appropriate leadership styles
  • 1.3 Influence
    • Describe 5 types of influence
    • Recognize personal preferences and their relationship to influence
  • 1.4 Motivators
    • Describe 6 types of motivators and give examples of each
    • Classify the 6 motivators as extrinsic or intrinsic
    • Relate biases individuals may have towards or against individual motivators
  • 1.5 Matching Leadership with Culture
    • Define ‘culture’ in the context of a project, team, and organization
    • Recognize contexts that affect and are affected by culture
  • 1.6 Who We Lead
    • Define ‘stakeholder’ in the context of a project effort
    • Identify 3 common groups of project stakeholders
  • 1.7 The Discipline of Project Management
    • Relate the various leadership titles and the field of project management
    • Describe several aspects of professional discipline and ethics
  • 1.8 Chapter Tool: Who We Are as Leaders
    • Examine individual preferences relating to motivators, influence, and previous project experience
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 1 Classroom Activity Slides (Understanding Leadership)
    • Applying Leadership Styles (5 minutes, section 1.2)
      • Recommend basic leadership styles for basic team scenarios
    • Professionalism and Ethics (10-15 minutes, sections 1.1 and 1.7)
      • Compare leadership titles and relate ethical challenges each might face
    • Matching Influence to Leadership (5-10 minutes, sections 1.2 and 1.3)
      • Decide which type of influence is appropriate / inappropriate for multiple leadership styles
    • Your Motivators (5-10 minutes, section 1.4)
      • Contrast types of motivators and relate individual preferences
    • Who We Are As Leaders (15 minutes, section 1.9)
      • Analyze individual and group preferences relating to motivators, influence, and stakeholder experiences
• Chapter 2: Project Fundamentals
  • 2.1 What is a Project?
    • Define ‘project,’ identifying 2 defining features
    • List 4 project phases and 1 additional element
    • Recognize the interactions between projects/phases and the product lifecycle
  • 2.2 The Project Environment
    • Identify 3 types of organizations in the context of how projects are organized
    • Recognize strengths and weaknesses of each of the 3 organizational types
  • 2.3 Values, Needs, and Process
    • Recall factors influencing the values and needs of a project, team, or organization
    • List 3 fundamental process models and summarize the strengths and weaknesses of each
    • Recognize varying levels of detail/abstraction in documented processes
  • 2.4 Quality and The Project Triangle
    • Define ‘quality,’ identifying 4 main aspects/concerns
    • Give examples of elements that are ‘cost of quality’ and ‘cost of poor quality’ in a project
    • Label the project triangle’s 4 components
    • Relate examples of each project triangle component and the relationships between them
  • 2.5 Defining Project Outcomes: A Layered Approach
    • Relate the concept of project goals, including examples of such
    • Relate the concept of project scope statements, including examples of such
    • Relate the concept of project requirements/specifications, including examples of such
    • Describe ‘the layered approach’ to project outcome definition
  • 2.6 The Project’s Early Stages
    • Identify the primary objectives of a project kickoff meeting
    • List the essential elements of a basic project plan
  • 2.7 Chapter Tool: Planning Project Quality
    • Relate basic steps for determining a project’s quality objectives
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 2 Classroom Activity Slides (Project Fundamentals)
    • One Product, Multiple Projects (10 minutes, section 2.1)
      • Propose multiple projects within a single product’s life cycle
    • Organizational Culture and Structure (10 minutes, sections 1.5 and 2.2)
      • Analyze the cultural norms and organizational structures of multiple industries
    • ‘Rolling Your Own’ Process (10-15 minutes, section 2.3)
      • Analyze a scenario and construct a basic process
    • Understanding Quality (10-15 minutes, section 2.4)
      • Develop scenario-specific quality-related elements of consideration
    • Layering Project Outcomes (10-15 minutes, section 2.5)
      • Construct scenario-specific goals, scope statements, and specifications/requirements
    • Outlining the Project Plan (10-15 minutes, section 2.6)
      • Design a project plan outline
• Chapter 3: Prioritization: The Core of Project Leadership
  • 3.1 Why is Prioritization So Essential?
    • Identify the connection between the concept of prioritization and individual project activities
  • 3.2 Estimation Methods
    • Describe 5 basic estimation methods
    • Recognize the strengths, weaknesses, and appropriate application of each estimation method
  • 3.3 Estimates vs. Commitments
    • Relate issues and negative conditions that may arise during the estimation process
  • 3.4 Accuracy and Precision
    • Define the terms ‘accuracy’ and ‘precision’ in a general context
    • Relate the concepts illustrated in the ‘cone of uncertainty’
    • List several ways to accurately express low-precision estimates
  • 3.5 Project Scheduling
    • Describe how ‘work breakdown structures’ are constructed and recorded
    • Relate ‘precedence techniques’ including diagramming and related terms/techniques
    • List 3 common project schedule visualization tools
    • Relate scheduling activities to basic process concepts
  • 3.6 Project Tracking
    • Define ‘project visibility’ in the context of project tracking
    • Describe the concept of ‘earned value’ in the context of a project
    • List 2 common project tracking visualization tools
  • 3.7 Risk Management
    • Define ‘risk,’ identifying 3 essential elements in the context of a project
    • Relate techniques for identifying project risks, including SWOT analysis
    • Identify basic project risk analysis/quantification techniques
    • Describe 4 basic project risk response techniques
  • 3.8 Chapter Tool: Prioritizing Stakeholders
    • Relate the basic structure of a ‘stakeholder register’
    • Describe a technique for identifying which of 4 basic stakeholder management techniques are appropriate
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 3 Classroom Activity Slides (Prioritization: The Core of Project Leadership)
    • Which Estimation Technique? (5 minutes, section 3.2)
      • Determine appropriate estimation techniques based on brief scenarios
    • Estimating, Not Committing (5-10 minutes, sections 3.3 and 3.4)
      • Establish techniques for communicating an estimate without implying commitment
    • Organizing and Sequencing Tasks (15 minutes, section 3.5)
      • Construct a basic work breakdown structure and precedence diagram
    • Tracking Project Progress (10 minutes, section 3.6)
      • Calculate earned value and construct a basic Gantt chart
    • A Risky Scenario (10 minutes, section 3.7)
      • Determine basic risks and mitigations based on a scenario
    • Finding and Analyzing Stakeholders (15 minutes, section 3.8)
      • Propose a list of stakeholders, analyze them, and propose a management strategy for each
• Chapter 4: Team Structure and Development
  • 4.1 What Makes a Team Successful?
    • Identify 6 basic factors for team success
    • List 3 basic team categories and their defining features
  • 4.2 Team Structure
    • Name 4 basic project team structures
    • Identify defining features, strengths, and potential pitfalls for each project team structure
    • Recall factors that influence organizational team structures
    • Relate 5 common team roles, their basic responsibilities, and the basic skills needed for each
  • 4.3 Team Development
    • Identify each of Tuckman’s 4 stages of team development
    • Relate factors related to progression through the team development stages
  • 4.4 Needs and the Team
    • Identify 5 basic needs of a project team
  • 4.5 Building Trust
    • Relate the factors that affect trust within a project team
    • Identify basic techniques team leaders can implement to build trust
  • 4.6 Managing Conflict
    • Recognize the role of conflict within a team
    • Identify basic ‘ground rules’ of conflict within a team
    • Describe 6 conflict resolution techniques and when they may be appropriate
  • 4.7 Achieving Commitment
    • Identify 3 parties involved in commitment in the context of a project
    • Describe factors for achieving commitment for each party
    • Recognize how commitment affects project team outcomes
  • 4.8 Embracing Accountability
    • Identify 3 angles of accountability in the context of a project team
    • Recognize basic techniques for strengthening peer-to-peer accountability
    • Relate how to use the ‘RASCI accountability matrix’
  • 4.9 Focusing on Results
    • Identify 4 core competencies incumbent to achieving results in the context of a successful project team
    • Describe how a team’s results may differ from combined individual results
  • 4.10 Chapter Tool: Evaluating Your Team’s Maturity
    • Examine factors relating to team success factors, roles, ground rules, and needs
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 4 Classroom Activity Slides (Team Structure and Development)
    • Team Structures (5 minutes, section 4.2)
      • Classify features of basic team structures
    • Which Stage of Development? (5 minutes, section 4.3)
      • Differentiate stages of team development by examining team actions
    • Trust and Commitment (5-10 minutes, sections 4.5 and 4.7)
      • Propose strategies for building trust and commitment in a project team environment
    • Conflict Management (10 minutes, section 4.6)
      • Apply conflict management techniques to a project team scenario
    • Building a ‘RASCI’ Accountability Matrix (10 minutes, section 4.8)
      • Assemble a basic team accountability matrix
• Chapter 5: Communication and Expectation Management
  • 5.1 The Importance of Project Communication
    • Summarize the impacts and importance of modern project communication
  • 5.2 Basic Communication Concepts
    • Relate the concept of communication channels and communication types in the context of project communication
    • Identify obvious and less obvious communication blockers in the context of project communication
  • 5.3 Push/Pull Communication: A Hybrid Approach
    • Define push, pull, and interactive communication
    • Relate the concept of ‘hybrid communication’ as a beneficial strategy
  • 5.4 Communications within the Team: Meeting Success
    • Identify common, negative aspects of team meetings
    • Give examples of rules and strategies for successful meetings
  • 5.5 Ethics in Communication
    • Relate the importance of ethics in project environments
    • Identify 4 communication-related ethical considerations
  • 5.6 Communicating with Metrics and Reports
    • Define ‘metrics’ and their 2 main categories
    • Describe multiple factors to consider when communicating metrics or reports
    • Relate 6 basic project metrics
    • Describe 5 project reports
  • 5.7 Stakeholder Expectation Management
    • Define the concept of stakeholder expectation management
    • Identify 2 main types of stakeholders and factors of communication for each
    • Relate several factors that affect stakeholder expectations
  • 5.8 Chapter Tool: The Quad Chart
    • Identify elements of a quad chart
    • Relate how to use a quad chart when communicating project status
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 5 Classroom Activity Slides (Communication and Expectation Management)
    • Detecting Communication Blockers (5 minutes, section 5.2)
      • Propose potential communication blockers for communication channels
    • Planning and Holding a Meeting (10-15 minutes, section 5.4)
      • Create a published agenda, planning and participating in a basic team meeting
    • Ethical Communication (10 minutes, section 5.5)
      • Analyze several basic ethics scenarios and potential ramifications
    • Choosing a Metric or Report (5 minutes, section 5.6)
      • Classify project metrics and reports by fulfilled need
    • Setting Proper Expectations (10 minutes, section 5.7)
      • Assemble a basic communication strategy while considering stakeholder expectations
• Chapter 6: Pitfalls to Identify and Avoid
  • 6.1 Team Pitfalls
    • Discuss 8 common team pitfalls, including how to prevent them from occurring
  • 6.2 Process and Product Pitfalls
    • Discuss 7 common process and product pitfalls, including how to prevent them from occurring
  • 6.3 Chapter Tool: Pitfall “Hot Spots”
    • Define ‘downstream’ in the context of a project
    • Identify causes and effects of 15 pitfalls in the context of the primary project phases
  • Review Questions: Recall, relate, or repeat key terms and concepts from the chapter
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the chapter
  • Chapter 6 Classroom Activity Slides (Pitfalls to Identify and Avoid)
    • Pitfalls and Project Phase (10 minutes, sections 6.1, 6.2, and 6.3)
      • Classify common pitfalls by project phase
    • Pitfalls and Culture (10 minutes, sections 6.1, 6.2, and 6.3)
      • Analyze pitfalls in the context of team cultural dynamics
• Appendix: Agile: The Future of Projects?
  • A.1 The History of Agile
    • Summarize the development of Agile methods and the context it was created in
  • A.2 Why Agile is Important
    • Identify why the importance of Agile methods extends beyond its initial application
  • A.3 Agile: A Group of Defined Processes
    • Describe the basic workflows of the Scrum methodology
    • Identify and explain individual elements of Scrum including how they interact with each other
  • A.4 Agile: A Set of Practices and Tools
    • Describe 10 basic practices of Agile methods in the context of a project and its team
  • A.5 Agile: A Defined Set of Core Values and Principles
    • Identify and summarize 4 Agile values
    • Recognize 12 Agile principles and how they relate to the values and other principles
  • A.6 Implementation in Your Organization
    • Identify 5 factors essential to implementation of Agile methods in an organization
    • Describe the factors present when a team or organization is transitioning to Agile methods
  • Review Questions: Recall, relate, or repeat key terms and concepts from the appendix
  • Exercises: Apply, analyze, synthesize, or evaluate key concepts from the appendix

(Microsoft PowerPoint slide format.  Slide notes include book page/section references.)  Download and comment via the link – Please leave comments for improvement!

• All Chapter 1 Slides – Understanding Leadership
• All Chapter 2 Slides – Project Fundamentals
• All Chapter 3 Slides – Prioritization: The Core of Project Leadership
• All Chapter 4 Slides – Team Structure and Development
• All Chapter 5 Slides – Communication and Expectation Management
• All Chapter 6 Slides – Pitfalls to Identify and Avoid

(Microsoft PowerPoint slide format.  Slide notes include activity durations and book page/section references.)

• • All Chapter 1 Class Activities – Understanding Leadership
    • Applying Leadership Styles (5 minutes, section 1.2) – Recommend basic leadership styles for basic team scenarios
    • Professionalism and Ethics (10-15 minutes, sections 1.1 and 1.7) – Compare leadership titles and relate ethical challenges each might face
    • Matching Influence to Leadership (5-10 minutes, sections 1.2 and 1.3) – Decide which type of influence is appropriate / inappropriate for multiple leadership styles
    • Your Motivators (5-10 minutes, section 1.4) – Contrast types of motivators and relate individual preferences
    • Who We Are As Leaders (15 minutes, section 1.9) – Analyze individual and group preferences relating to motivators, influence, and stakeholder experiences
  • All Chapter 2 Class Activities – Project Fundamentals
    • One Product, Multiple Projects (10 minutes, section 2.1) – Propose multiple projects within a single product’s life cycle
    • Organizational Culture and Structure (10 minutes, sections 1.5 and 2.2) – Analyze the cultural norms and organizational structures of multiple industries
    • ‘Rolling Your Own’ Process (10-15 minutes, section 2.3) – Analyze a scenario and construct a basic process
    • Understanding Quality (10-15 minutes, section 2.4) – Develop scenario-specific quality-related elements of consideration
    • Layering Project Outcomes (10-15 minutes, section 2.5) – Construct scenario-specific goals, scope statements, and specifications/requirements
    • Outlining the Project Plan (10-15 minutes, section 2.6) – Design a project plan outline
  • All Chapter 3 Class Activities – Prioritization: The Core of Project Leadership
    • Which Estimation Technique? (5 minutes, section 3.2) – Determine appropriate estimation techniques based on brief scenarios
    • Estimating, Not Committing (5-10 minutes, sections 3.3 and 3.4) – Establish techniques for communicating an estimate without implying commitment
    • Organizing and Sequencing Tasks (15 minutes, section 3.5) – Construct a basic work breakdown structure and precedence diagram
    • Tracking Project Progress (10 minutes, section 3.6) – Calculate earned value and construct a basic Gantt chart
    • A Risky Scenario (10 minutes, section 3.7) – Determine basic risks and mitigations based on a scenario
    • Finding and Analyzing Stakeholders (15 minutes, section 3.8) – Propose a list of stakeholders, analyze them, and propose a management strategy for each
  • All Chapter 4 Class Activities – Team Structure and Development
    • Team Structures (5 minutes, section 4.2) – Classify features of basic team structures
    • Which Stage of Development? (5 minutes, section 4.3) – Differentiate stages of team development by examining team actions
    • Trust and Commitment (5-10 minutes, sections 4.5 and 4.7) – Propose strategies for building trust and commitment in a project team environment
    • Conflict Management (10 minutes, section 4.6) – Apply conflict management techniques to a project team scenario
    • Building a ‘RASCI’ Accountability Matrix (10 minutes, section 4.8) – Assemble a basic team accountability matrix
  • All Chapter 5 Class Activities – Communication and Expectation Management 
    • Detecting Communication Blockers (5 minutes, section 5.2) – Propose potential communication blockers for communication channels
    • Planning and Holding a Meeting (10-15 minutes, section 5.4) – Create a published agenda, planning and participating in a basic team meeting
    • Ethical Communication (10 minutes, section 5.5) – Analyze several basic ethics scenarios and potential ramifications
    • Choosing a Metric or Report (5 minutes, section 5.6) – Classify project metrics and reports by fulfilled need
    • Setting Proper Expectations (10 minutes, section 5.7) – Assemble a basic communication strategy while considering stakeholder expectations
  • All Chapter 6 Class Activities – Pitfalls to Identify and Avoid
    • Pitfalls and Project Phase (10 minutes, sections 6.1, 6.2, and 6.3) – Classify common pitfalls by project phase
    • Pitfalls and Culture (10 minutes, sections 6.1, 6.2, and 6.3) – Analyze pitfalls in the context of team cultural dynamics

Lectures and Supporting Activities: 1-1.5 hours per lecture and associated activities (additional time for review questions and exercises).  Download and comment via the link – Please leave comments for improvement!

1. The Basics of Leadership: Influence, Motivation, and Culture
   • Chapter 1: Sections 1.1-1.7 (pages 1-17) (chapter 1 slides: all)
   • Class Activities
     • Applying Leadership Styles (5 minutes, section 1.2)
     • Professionalism and Ethics (10-15 minutes, sections 1.1 and 1.7)
     • Matching Influence to Leadership (5-10 minutes, sections 1.2 and 1.3)
     • Your Motivators (5-10 minutes, section 1.4)
     • Who We Are As Leaders (15 minutes, section 1.9)
   • Review Questions (pages 21-22): # 1-9
   • Exercises (pages 22-23): # 1-9
2. Projects: Definition, Environment, and Process
   • Chapter 2: Sections 2.1-2.3 (pages 25-43) (chapter 2 slides: 2-13)
   • Class Activities
     • One Product, Multiple Projects (10 minutes, section 2.1)
     • Organizational Culture and Structure (10 minutes, sections 1.5 and 2.2)
     • ‘Rolling Your Own’ Process (10-15 minutes, section 2.3)
   • Review Questions (page 75-76): # 1-6
   • Exercises (page 76): # 1-4
3. Considering Quality, Outcomes, and Project Documentation
   • Chapter 2: 2.4-2.8 (pages 43-73) (chapter 2 slides: 14-24)
   • Class Activities
     • Understanding Quality (10-15 minutes, section 2.4)
     • Layering Project Outcomes (10-15 minutes, section 2.5)
     • Outlining the Project Plan (10-15 minutes, section 2.6)
   • Review Questions (page 76): # 7-8
   • Exercises (pages 76-77): # 5-7
4. Estimation Methods and Application
   • Chapter 3: 3.1-3.4 (pages 79-87) (chapter 3 slides: 2-7)
   • Class Activities
     • Which Estimation Technique? (5 minutes, section 3.2)
     • Estimating, Not Committing (5-10 minutes, sections 3.3 and 3.4)
   • Review Questions (page 108): # 1-4
   • Exercises (page 109): # 1-3
5. Project Scheduling and Tracking
   • Chapter 3: 3.5-3.6 (pages 88-97) (chapter 3 slides: 8-13)
   • Class Activities
     • Organizing and Sequencing Tasks (15 minutes, section 3.5)
     • Tracking Project Progress (10 minutes, section 3.6)
   • Review Questions (page 108): # 5
   • Exercises (page 109): # 4-7
6. Risk Management and Stakeholder Prioritization
   • Chapter 3: 3.7-3.9 (pages 97-106) (chapter 3 slides: 14-17)
   • Class Activities
     • A Risky Scenario (10 minutes, section 3.7)
     • Finding and Analyzing Stakeholders (15 minutes, section 3.8)
   • Review Questions (page 108): # 6-7
   • Exercises (pages 109-110): # 8-9
7. The Basics of Team Structure and Development
   • Chapter 4: 4.1-4.5 (pages 111-126) (chapter 4 slides: 2-8)
   • Class Activities
     • Team Structures (5 minutes, section 4.2)
     • Which Stage of Development? (5 minutes, section 4.3)
   • Review Questions (page 146): # 1-6
   • Exercises (page 147): # 1-6
8. Managing Conflict, Accountability, and Achieving Results as a Team
   • Chapter 4: 4.6-4.9 (pages 126-140) (chapter 4 slides: 9-20)
   • Class Activities
     • Building a ‘RASCI’ Accountability Matrix (10 minutes, section 4.8)
     • Trust and Commitment (5-10 minutes, sections 4.5 and 4.7)
     • Conflict Management (10 minutes, section 4.6)
   • Review Questions (pages 146-147): # 7-10
   • Exercises (pages 147-148): # 7-10
9. Project Communication: Basic Concepts, Meetings, and Ethics
   • Chapter 5: 5.1-5.5 (pages 149-163) (chapter 5 slides: 2-9)
   • Class Activities
     • Detecting Communication Blockers (5 minutes, section 5.2)
     • Planning and Holding a Meeting (10-15 minutes, section 5.4)
     • Ethical Communication (10 minutes, section 5.5)
   • Review Questions (page 177): # 1-5
   • Exercises (pages 177-178): # 1-4, 6
10. Communicating with Stakeholders Including Metrics and Reports
    • Chapter 5: 5.6-5.9 (pages 164-175) (chapter 5 slides: 10-16)
    • Class Activities
      • Choosing a Metric or Report (5 minutes, section 5.6)
      • Setting Proper Expectations (10 minutes, section 5.7)
    • Review Questions (page 177): # 6-8
    • Exercises (page 148): # 5, 7
11. Pitfalls to Identify and Avoid
    • All of Chapter 6 (pages 179-192) (chapter 6 slides: all)
    • Class Activities
      • Pitfalls and Project Phase (10 minutes, sections 6.1, 6.2, and 6.3)
      • Pitfalls and Culture (10 minutes, sections 6.1, 6.2, and 6.3)
    • Review Questions (page 193): # 1-5
    • Exercises (pages 193-194): # 1-4

5-10 minutes per lesson, 5-10 minutes discussion/activity time – Typically 10-20 minutes total.  Book sections referenced should be read ahead of time by students, as they contain more details, examples, and tie-ins with related concepts.  Microsoft PowerPoint format with additional information in slide notes.  Download and comment via the link – Please leave comments for improvement!

• Chapter 1 Mini-Modules
  1. Title, Discipline, and Ethics (sections 1.1 and 1.7)
     • Learning Objectives (slides: 5 minutes, activity: 10-15 minutes)
       • Understand that title isn’t synonymous with the need or authority to engage in leadership
       • Relate the various leadership titles and the field of project management
       • Describe several aspects of professional discipline and ethics
       • Compare leadership titles and relate ethical challenges each might face (activity)
  2. Leadership Styles (section 1.2)
     • Learning Objectives (slides: 10 minutes, activity: 5 minutes)
       • Describe 7 basic leadership styles
       • Recognize the importance of choosing an appropriate style
       • Identify common pitfalls related to appropriate leadership styles
       • Recommend basic leadership styles for basic team scenarios (activity)
  3. Influencing Others (section 1.3)
     • Learning Objectives (slides: 5-10 minutes, activity: 5-10 minutes)
       • Describe 5 types of influence
       • Recognize personal preferences and their relationship to influence
       • Decide which type of influence is appropriate / inappropriate for multiple leadership styles (activity)
  4. Basic Motivators (section 1.4)
     • Learning Objectives (slides: 5-10 minutes, activity: 5-10 minutes)
       • Describe 6 types of motivators and give examples of each
       • Classify the 6 motivators as extrinsic or intrinsic
       • Relate biases individuals may have towards or against individual motivators
       • Contrast types of motivators and relate individual preferences (activity)
  5. Stakeholders (section 1.6 and chapter 3 section 3.8)
     • Learning Objectives (slides: 5 minutes, activity: 15 minutes)
       • Define ‘stakeholder’ in the context of a project effort
       • Identify 3 common groups of project stakeholders
       • Relate the basic structure of a ‘stakeholder register’
       • Describe a technique for identifying which of 4 basic stakeholder management techniques are appropriate
       • Propose a list of stakeholders, analyze them, and propose a management strategy for each (activity)
• Chapter 2 Mini-Modules
  6. What Makes Work a “Project”? (section 2.1)
     • Learning Objectives (slides: 10 minutes, activity: 10 minutes)
       • Define ‘project,’ identifying 2 defining features
       • List 4 project phases and 1 additional element
       • Recognize the interactions between projects/phases and the product lifecycle
       • Propose multiple projects within a single product’s life cycle (activity)
  7. Organizational Culture and Structure (sections 1.5 and 2.2)
     • Learning Objectives (slides: 10 minutes, activity: 10 minutes)
       • Define ‘culture’ in the context of a project, team, and organization
       • Recognize contexts that affect and are affected by culture
       • Identify 3 types of organizations in the context of how projects are organized
       • Recognize strengths and weaknesses of each of the 3 organizational types
       • Analyze the cultural norms and organizational structures of multiple industries (activity)
  8. The Basics of Process (section 2.3)
     • Learning Objectives (slides: 10 minutes, activity: 15-20 minutes)
       • Recall factors influencing the values and needs of a project, team, or organization
       • List 3 fundamental process models and summarize the strengths and weaknesses of each
       • Recognize varying levels of detail/abstraction in documented processes
       • Analyze a scenario and construct a basic process (activity)
  9. Project Quality (sections 2.4 and 2.7)
     • Learning Objectives (slides: 10 minutes, activity: 10-15 minutes)
       • Define ‘quality,’ identifying 4 main aspects/concerns
       • Give examples of elements that are ‘cost of quality’ and ‘cost of poor quality’ in a project
       • Label the project triangle’s 4 components
       • Relate examples of each project triangle component and the relationships between them
       • Relate basic steps for determining a project’s quality objectives
       • Develop scenario-specific quality-related elements of consideration (activity)
  10. Defining Project Outcomes (section 2.5)
      • Learning Objectives (slides: 10 minutes, activity: 10-15 minutes)
        • Relate the concept of project goals, including examples of such
        • Relate the concept of project scope statements, including examples of such
        • Relate the concept of project requirements/specifications, including examples of such
        • Describe ‘the layered approach’ to project outcome definition
        • Construct scenario-specific goals, scope statements, and specifications/requirements (activity)
  11. Project Kickoff Meetings and Project Plans (section 2.6)
      • Learning Objectives (slides: 5-10 minutes, activity: 10-15 minutes)
        • Identify the primary objectives of a project kickoff meeting
        • List the essential elements of a basic project plan
        • Design a project plan outline (activity)
• Chapter 3 Mini-Modules
  12. Estimation Techniques (section 3.2)
      • Objectives: Learn the basic steps for planning and prioritizing project work as well as 6 basic estimating techniques (10 minutes)
      • Activity: Which Estimation Technique? (5 minutes)
  13. Estimating Honestly (sections 3.3 and 3.4)
      • Objectives: Demonstrate the basic difficulties that arise when teams allow estimates to become commitments as well as addressing issues with accuracy and precision (10 minutes)
      • Activity: Estimating, Not Committing (5-10 minutes)
  14. Organizing and Sequencing Tasks (section 3.5)
      • Objectives: Learn basic usage of work breakdown structures and precedence diagrams, become familiar with ‘the one-to-two rule’ (10 minutes)
      • Activity: Organizing and Sequencing Tasks (15 minutes)
  15. Tracking and Visualizing Progress (section 3.6)
      • Objectives: Understand basic issues with project tracking, learn how to calculate earned value and basic scheduling/tracking visualization (10 minutes)
      • Activity: Tracking Project Progress (10 minutes, section 3.6)
  16. Risk Management (section 3.7)
      • Objectives: Learn basic project risk identification, analysis, and response strategies (10 minutes)
      • Activity: A Risky Scenario (10 minutes)
• Chapter 4 Mini-Modules
  17. Team Development Success Factors (sections 4.1, 4.3, and 4.4)
      • Objectives: Introduce basic team development concepts such as success factors, development stages, and basic needs (10 minutes)
      • Activity: Which Stage of Development? (5 minutes)
  18. Team Structure and Roles (section 4.2)
      • Objectives: Learn 4 common team structures and 5 common team member roles (10 minutes)
      • Activity: Team Structures (5 minutes)
  19. Building Team Trust and Commitment (section 4.5 and 4.7)
      • Objectives: Complete an overview of two team needs: building trust and achieving commitment (10 minutes)
      • Activity: Trust and Commitment (5-10 minutes)
  20. Managing Conflict (section 4.6)
      • Objectives: Learn 6 basic conflict-management techniques including positive and negative attributes of each (10-15 minutes)
      • Activity: Conflict Management (10 minutes)
  21. Building Accountability and Focusing on Results (sections 4.8 and 4.9)
      • Objectives: Understand the basic team needs of embracing accountability and focusing on results, and learn/use a basic team accountability tool (10 minutes)
      • Activity: Building a ‘RASCI’ Accountability Matrix (10 minutes)
• Chapter 5 Mini-Modules
  22. Basic Communication Concepts (sections 5.1, 5.2, and 5.3)
      • Objectives: Complete an overview of communication as it relates to project teams and communication.  Introduces the concept of Hybrid Communication.  Does not replace a communication general-education class (10 minutes)
      • Activity: Detecting Communication Blockers (5 minutes)
  23. Meeting Success (section 5.4)
      • Objectives: Understanding several common meeting issues and how to address them through proper meeting preparation and management disciplines (10 minutes)
      • Activity:  Planning and Holding a Meeting (10-15 minutes)
  24. Ethical Communication (section 5.5)
      • Learning Objectives (slides: 5 minutes, activity: 10 minutes)
        • Cover the basic ethical implications in communication
        • Analyze several basic ethics scenarios and potential ramifications (activity)
  25. Metrics and Reports (sections 5.6 and 5.8)
      • Learning Objectives (slides: 10 minutes, activity: 5 minutes)
        • Define ‘metrics’ and their 2 main categories
        • Describe multiple factors to consider when communicating metrics or reports
        • Relate 6 basic project metrics
        • Describe 5 project reports
        • Classify project metrics and reports by fulfilled need (activity)
  26. Stakeholder Expectation Management (section 5.7)
      • Learning Objectives (slides: 10 minutes, activity: 5 minutes)
        • Define the concept of stakeholder expectation management
        • Identify 2 main types of stakeholders and factors of communication for each
        • Relate several factors that affect stakeholder expectations
        • Assemble a basic communication strategy while considering stakeholder expectations (activity)
• Chapter 6 Mini-Modules
  27. Common Team Pitfalls (section 6.1)
      • Learning Objectives (slides: 15 minutes, activity: 10 minutes)
        • Discuss 8 common team pitfalls, including how to prevent them from occurring
        • Analyze pitfalls in the context of team cultural dynamics (activity)
  28. Process and Product Pitfalls (section 6.2)
      • Learning Objectives (slides: 15 minutes, activity: 10 minutes)
        • Discuss 7 common process and product pitfalls, including how to prevent them from occurring
        • Classify common pitfalls by project phase (activity)